Delivery Information

DELIVERY & SHIPPING INFORMATIONS

1. We provide worldwide delivery services. Once you have entered the delivery address, you would be informed with the delivery charges.
    
2. Shipping charge would be advised on your final amount of purchase before proceeding with the full transaction.
    
3. Your order will be delivered via the most suitable carrier, dependent on size and weight.
    
4. Tracking Number is available for you to receive a shipping confirmation via e-mail by EASYPARCEL, DelyvaNow or ONEShip and with a tracking link for your parcel, so you could follow its journey to your doorstep.
    
5. We are not liable for any involving cost of customs duties or sales taxes for international order(s).
    
6. Once your order has passed your local Custom Duty, it would then be passed on to an internal postal service, according to standard delivery procedures.
    
7. If you are not present when your package arrives, the carrier will leave a card informing you where it is. It might be left in a safe place or there will be details on how to pick up your order or rearrange your order delivery.
    
8. Shipping period for cities in Malaysia would take two (2) to five (5) business days, whereas other countries would take between four (4) to fourteen (14) business days depending on the courier company.
    
9. Please be advised that on any public holiday dates in your country, deliveries would not be made. In this instance, please expect your order to arrive in the next business day.
    
10. We work closely with our shipping partner to minimize the potential impact of delays on our domestic and international customers. However, while we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping timeframe.
     
11. In the event whereby we cannot deliver to certain postcodes, we suggest that you select a different shipping destination.
     
12. We insure each purchase during the time it is in transit until it is delivered to you. Thus, we require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.
     
13. Please note, that if no signature is collected upon the package arrival, you agree to our terms and conditions and, confirm that we can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. Please be aware, that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur.
     
14. This policy is only applicable for purchase made in Ruccimodisch Online Store. Item(s) purchased through Ruccimodisch Offline Store shall not be entitled to this policy.
     
15. We are not liable for any product damage or lost during shipping.
     
16. We do not responsible for any cost, delay, fault or lost made by courier.
     
17. IN CASE THERE'S A DELAY OR AN ISSUE WITH YOUR DELIVERY/PARCEL CAUSE BY COURIER SERVICES LOCAL OR INTERNATIONAL DELIVERY TOWARDS CUSTOM OR AUTHORITIES, WE DO NOT RESPONSIBLE OF ANY COST, TIMING, FAULT, LOST, DELAY RELATED. BUT WE CAN HELP AS MUCH AS POSSIBLE, AS WE ARE HUMAN TOO AND WE UNDERSTAND THE SITUATION.
    
    
     

    LOCAL DELIVERY (WITHIN MALAYSIA)    Semenanjung Malaysia  Sabah & Sarawak Easyparcel RM8 RM16                          INTERNATIONAL DELIVERY (WORLDWIDE) Countries outside Malaysia orders will be ship using UPS, FedEx, Redly Express, Amilo Express PostStore Express, JANIO EXPRESS, SF Express, Aramex or Our Very Own Private Partner. Order processing (exclude PRE ORDER item) will take 3-5 working days (excluding public holidays and weekends) before being shipped out. Once it has been picked up, the transit time will take around 3-14 days. If you do not receive your parcel after 14 days of receiving the tracking number, please email to cs.ruccimodisch@gmail.com for assistance. We deliver worldwide (more 200 countries ++) Country Min Rate   Semenanjung Malaysia RM8   Sabah & Sarawak RM16   Singapore RM-   Brunei RM-   Thailand RM-   Australia RM-   United Kingdom RM-   Korea RM-   New Zealand RM-   United States RM-   Russia RM-   Netherlands RM-   Germany RM-   Saudi Arabia RM-   Vietnam RM-   Philippines RM-   China RM-   Canada  RM-   India RM-   Turkey RM-   Indonesia RM-   Japan RM-   Egypt RM-   Utd. Arab Emirates RM-   Norway  RM-   France  RM-   Qatar RM-   *If you cannot find your country, email us at cs.ruccimodisch@gmail.com or DM us on Instagram for assistance.